Last updated: 01-11-2025
Qwik Stories (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share and safeguard your personal information when you use our website www.qwikstories.com (“Website”) and our mobile applications available on Android and iOS (“App”). By accessing or using Qwik Stories, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide a smooth and secure experience for customers, creators, and event organizers.
1.1 Information You Provide to Us
Personal Information
Name, phone number, email address, profile details, gender (optional), date of birth (optional).
Creator Profile Information
Skill category, portfolio items, photos, reels, sample work, pricing, experience, certifications, availability.
Event Information
Event date, time, location, creator requirements, special instructions.
Payment Information
UPI IDs, bank details for payouts (for creators), transaction details.
(We do not store card numbers. Payments are handled by secure third-party gateways.)
KYC Details
PAN, Aadhaar, GST (if applicable), and other ID documents required for verification.
Support/Communication Data
Emails, chats, customer service interactions, and feedback.
1.2 Information Collected Automatically
Device type, operating system, browser type
IP address and approximate location
App activity, pages visited, features used
Cookies, pixels, crash logs, session details
1.3 Information from Third Parties
Social profiles if you choose to log in using Google/Apple
Payment gateway confirmations
Analytics services (Google Analytics, Firebase)
2. How We Use Your Information
We use your information to:
Create and manage your QwikStories account
Show relevant creators to users and relevant jobs to creators
Process bookings, cancellations, and payments
Verify creator identity and prevent fraud
Improve app performance, customer experience, and security
Send booking updates, reminders, and support notifications
Provide customer and technical support
Market QwikStories features and offers (you can opt out anytime)
We never sell your data to anyone.
3. How We Share Your Information
We may share your information with:
3.1 Other Users
Customer details are shared with booked creators. Creators’ work samples, reviews, and basic details are visible to customers.
3.2 Service Providers
Payment gateways
SMS/email providers
Cloud storage providers
Analytics and verification partners
3.3 Legal and Safety Requirements
We may disclose information if required for:
Compliance with Indian law
Responding to government requests
Investigating fraud, misuse, or security threats
Qwik Stories does not sell or rent personal data to external advertisers or data brokers.
4. Data Storage and Security
We use encryption, secure servers, restricted access, and industry-standard safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security. If you suspect unauthorized activity, please contact us immediately.
5. Your Rights and Choices
As a user, you have the right to:
Access the information we hold about you
Correct or update your details
Delete your account (data retained only as required by Indian law)
Opt out of marketing messages
Withdraw permissions such as camera, storage, or location
To exercise these rights, contact our support team at: [email protected]
6. Retention of Information
We retain your data only as long as:
Your account is active
It is needed for legal, tax, or operational reasons
Required to resolve disputes or prevent misuse
Creator KYC information may be retained as per regulatory norms.
7. Children’s Privacy
QwikStories is not intended for users under 18. We do not knowingly collect information from minors. If such data is found, we will delete it promptly.
8. International Users
Qwik Stories currently operates primarily in India, but users from other countries may access the app. Our services comply with Indian laws, and all data is stored and processed following Indian data protection standards. By using the app outside India, you consent to your information being transferred and processed according to Indian legal requirements.
9. Third-Party Links
Our app and website may contain links to external sites. We are not responsible for the privacy practices of those platforms. Please review their policies before sharing any information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are significant, we will notify you through:
Email
App notifications
Website announcement
Your continued use of Qwik Stories indicates acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, you can reach us at:
Qwikverse Technologies Private Limited
Hyderabad, Telangana, India
Email: [email protected]