Terms & Conditions

Last updated: 01-11-2025

Welcome to Qwik Stories, owned and operated by Qwikverse Technologies Private Limited., headquartered in Hyderabad, Telangana, India.

These Terms of Use govern your access to and use of the QwikStories website (www.qwikstories.com), the QwikStories mobile application (Android & iOS), and any related services offered by us. By accessing, browsing, downloading, or using Qwik Stories, you agree to these Terms. If you do not agree, please do not use the platform.

1. Definitions

“Platform” refers to the QwikStories website and mobile app.

“Company”, “We”, “Us” refers to Qwikverse Technologies Private Limited.

“User”, “You” refers to anyone using the platform, including:

Clients/Customers (who book services)

Creators (photographers, videographers, reel makers, performers, speakers, artists, etc.)

“Services” refers to booking, creator discovery, payments, content delivery, communication tools, and related features.

2. Eligibility

To use QwikStories, you must:

Be at least 18 years old

Be capable of entering into a legally binding contract

Provide accurate information

Use the platform in compliance with Indian laws

Creators may be required to complete KYC verification before accepting bookings.

3. Account Creation

To access most services, you must create an account using:

Phone number

Email

Login OTP

Any other method enabled by Qwik Stories

You agree to:

Provide accurate and updated information

Maintain confidentiality of your login credentials

Accept responsibility for activities under your account

If we suspect misuse, fraud, or violation of terms, we may suspend or terminate accounts.

4. Platform Role & Disclaimer

Qwik Stories acts as a neutral booking platform. We:

Connect creators with clients

Facilitate communication

Manage payments

Provide content delivery support

Offer ratings and reviews

We do not employ creators

Creators act as independent service providers

The company is not responsible for:

The performance, conduct, delays, or actions of creators

Client behavior, cancellations, or event-related issues

Quality or authenticity of services delivered

Any offline interactions between users

5. Booking & Service Terms

5.1 For Clients

When you book a creator:

You agree to the mentioned pricing

You agree to provide accurate event details

You must ensure access and security for the creator at the venue

Additional requirements must be communicated clearly in advance

5.2 For Creators

When accepting a booking:

You must reach the venue on time

Provide the service as described

Deliver the content as per timelines

Maintain professional conduct

Uphold safety and privacy standards

Creators cannot demand payments outside the platform for platform-based bookings.

6. Payments & Payouts

6.1 Client Payments

Payments must be made through approved payment methods within the app.

6.2 Creator Payouts

Creators receive payouts:

After completing the event

After uploading the required content

After client confirmation (or auto-approval within a set timeframe)

QwikStories may deduct platform fees, taxes (as applicable), and charges.

6.3 Refunds & Cancellations

Refunds follow platform policies based on:

Client cancellation timelines

Creator no-shows

Event changes

Refund decisions made by Qwik Stories are final.

7. Content Delivery

Clients understand that:

Delivery timelines vary by service

QwikStories promotes fast delivery but does not enforce unrealistic timeframes

Creators own the original footage unless otherwise stated (subject to platform terms)

Creators must not upload:

Copyright-infringing content

Explicit, harmful, or restricted media

Content violating privacy of guests without consent

8. User Responsibilities

All users must not:

Misuse the platform

Engage in abusive or illegal behavior

Post fake reviews

Circumvent the platform for direct bookings

Upload viruses or harmful code

Harass creators, clients, or QwikStories personnel

9. Reviews & Ratings

Clients may review creators after an event. The platform may remove reviews that are:

Abusive

Fraudulent

Misleading

Irrelevant

Creators cannot demand removal of valid reviews

10. KYC & Verification

Creators may be required to complete:

PAN verification

Aadhaar-based verification

Bank verification

We reserve the right to decline or suspend creators failing KYC checks.

11. Intellectual Property

The QwikStories logo, brand name, UI/UX, and proprietary features belong to the company.

Users cannot copy, modify, reverse-engineer, or distribute platform assets.

Creators retain rights to their original content but grant QwikStories limited usage rights for promotional purposes (if permitted).

12. Limitation of Liability

QwikStories is not liable for:

Losses caused by creator-client interactions

Event disruptions, safety issues, delays, or miscommunication

Financial disputes between creators and clients

Indirect, incidental, or consequential damages

Our liability is limited to the amount paid for the specific service.

13. Termination

We may suspend or terminate accounts that:

Violate terms

Abuse the platform

Provide fraudulent information

Harm the platform’s integrity

Users may also delete their accounts anytime.

14. Changes to Terms

We may update these Terms periodically.

Continued use after updates means you accept the revised Terms.

15. Governing Law & Jurisdiction

These Terms are governed by Indian law.

Any disputes will be handled exclusively by courts located in Hyderabad, Telangana.

16. Contact Information

For questions, complaints, or support:

Qwikverse Technologies Private Limited.

Hyderabad, Telangana, India

Email: [email protected]

Website: www.qwikstories.com